Frequently Asked Questions

What types of jewelry do you offer?

We offer a wide range of jewelry including rings, necklaces, earrings, bracelets, anklets, pendants, jewelry sets, chains for sunglasses, and kids' earrings. Our collection is designed to suit various styles and occasions.

How do I choose the right size for rings and bracelets?

We provide detailed sizing guides for rings and bracelets on each product page. If you're unsure, feel free to contact our customer service team, and we'll be happy to assist you in finding the perfect size!

Is your jewelry suitable for everyday wear?

Yes! Our jewelry is crafted using high-quality materials designed for durability, so you can wear your pieces every day. However, we recommend removing your jewelry during activities like swimming or exercising to maintain its shine and condition.

How do I care for my jewelry?

To keep your jewelry looking beautiful, avoid contact with harsh chemicals, perfumes, or lotions. Store your pieces in a dry, cool place when not in use, and clean them gently with a soft cloth to preserve their shine.

Can I return or exchange my jewelry?

Yes, we offer a return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange the item within a 14-days, as per our return policy. Please check our refund policy for more details.

What payment methods do you accept?

We accept various payment methods, including major credit and debit cards, PayPal, and other secure payment gateways to ensure a smooth checkout process.

How can I contact customer service?

You can reach our customer service team via email bravojewcustomer777@gmail.com or by visiting our Contact Us page. We’re always here to help with any questions you may have about our products or your order.

How long will it take for my order to arrive?

Shipping times depend on your location and the shipping method you choose. Standard orders usually arrive within 12-15 business days, while expedited shipping may take 2-3 business days. You will receive a tracking number once your order is shipped.

Do you offer any discounts or promotions?

Yes, we offer special promotions and discounts from time to time. Be sure to sign up for our newsletter to stay updated on the latest offers, sales, and new arrivals.

Are your jewelry items suitable for gifting?

Yes, our jewelry is perfect for gifting! Each piece is carefully crafted to make a lasting impression, and we also offer gift wrapping services to make your present extra special.

Can I buy Bravo Jewelry products in stores?

Currently, we only offer our jewelry online through our website. This allows us to keep our prices competitive while providing you with the best shopping experience.